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Edit or Cancel a Scheduled Broadcast

Change the settings of a scheduled Broadcast or cancel it before it sends.

A scheduled Broadcast is an Edition queued to go out at a future date and time. Until that time arrives, you can still adjust who it goes to, when it sends, or stop it entirely. Once sending begins, most changes can no longer be made, so act while the Broadcast is still in a scheduled state.

Before you begin​

  • Make sure the Broadcast has not started sending yet — look for a scheduled or pending status rather than "sending" or "sent".
  • Have permission to manage sends in the Folder (Project Folder) that holds the Edition.
  • Know what you want to change: the send time, the recipient audience, or the Edition content itself.
  • (Confirm the exact status labels and permissions in your account.)

Steps​

  1. Open the Folder (Project Folder) that contains the Edition and locate the scheduled Broadcast in the list of sends.
  2. Select the Broadcast to open its scheduling or delivery details.
  3. To edit, change the send date/time, the target audience, or return to the Edition to update content, then save. If you edit content, re-check personalization and links before resaving.
  4. To cancel, choose the cancel or unschedule option. Confirm when prompted — this removes it from the send queue without deleting the underlying Edition.
  5. Save or confirm your change so the queue reflects the new state.

Result​

The Broadcast now shows the updated schedule, or a cancelled/unscheduled status. A cancelled Broadcast will not send, but the Edition remains in the Folder so you can reschedule or reuse it later.

Canonical terms: Author, Edition, Folder (Project Folder), Broadcast. See the Glossary.