Billing
Billing is where admins manage the commercial side of your account: your plan, sending volume and credits, overages, and invoices. Come here when you need to check usage, update payment details, or download a receipt without contacting your Account Manager.
What you can do here
- Review your current plan and the sending volume or credits it includes.
- Track consumed versus allotted email and SMS usage so you can avoid overage surprises.
- Upgrade, downgrade, or change your plan when your needs shift.
- Update the payment method on file.
- Retrieve billing history and download invoices and receipts.
Start here
- Monitor Sending Volume, Credits, and Usage — see what you have used against your plan limits.
- Change Your Plan or Payment Method — adjust your plan or update your card.
- View and Download Invoices — retrieve billing history and receipts.
In this section
How To
- View and Download Invoices — Admins need to retrieve billing history and receipts without an AM touch; entirely absent today.
- Change Your Plan or Payment Method — Self-serve upgrade/downgrade and card updates are a core self-serve capability with no coverage.
- Monitor Sending Volume, Credits, and Usage — Customers need to see consumed vs allotted email/SMS volume against plan limits to avoid overage surprises; not covered by limits-and-availability reference.
Author = the user; Edition = an email an Author builds; Folder = where Editions are organized; Broadcast = an Edition that is sent out; subscriber = a recipient.